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Job Summary
Seeking an experienced Field Service Technician to support the installation, start-up, inspection, maintenance, and improvement of heavy industrial equipment. This position works directly with customers in the field, supervises installation and maintenance activities, troubleshoots mechanical and electrical issues, and identifies opportunities for equipment upgrades, retrofits, refurbishments, and spare parts.
This is a high-travel position requiring strong mechanical and electrical/controls knowledge and the ability to work independently in heavy industrial environments.
Responsibilities
- Supervise equipment installation, start-up, maintenance, and service activities at customer facilities.
- Coordinate contractors and trades to ensure projects are completed safely, correctly, on schedule, and within budget.
- Inspect and troubleshoot industrial equipment and mechanical/electrical systems.
- Communicate project and service status with customers and internal teams.
- Maintain accurate field service and inspection reports.
- Identify equipment issues, risks, and opportunities for improved performance.
- Recommend and support repairs, refurbishments, retrofits, system upgrades, and spare parts.
- Develop strong relationships with existing customers and identify additional service opportunities.
- Maintain high standards for workmanship, customer satisfaction, and job-site safety.
Qualifications
- Minimum 5 years of industrial maintenance or field service experience in a millwright, electrical, pipefitting, instrumentation, or related technical role.
- Previous experience leading or supervising field crews, contractors, or trades.
- Strong mechanical and electrical troubleshooting skills.
- Working knowledge of industrial equipment and systems including:
- PLCs and industrial controls
- Motors, drives, pumps, and fans
- Conveyors and material handling systems
- Electrical/control panel and field wiring
- Welding and steel fabrication
- Piping
- Lifting and rigging
- Ability to read engineering drawings and electrical schematics.
- Experience with equipment installation, commissioning, maintenance, and repair.
- Strong customer communication and problem-solving skills.
- Ability to recognize and communicate opportunities for equipment improvements and upgrades.
- Experience with heavy industrial hammermill shredding systems and metal recycling is strongly preferred.
Safety
Strong understanding of industrial job-site safety requirements, including:
- OSHA standards
- Lockout/Tagout (LOTO)
- Confined Space procedures
- PPE and safe work practices
OSHA 10 certification preferred.
Education
- High School Diploma or GED required.
- Trade school training or certification in electrical, millwright, welding, pipefitting, or a related discipline is a plus.
Travel & Physical Requirements
- Ability and willingness to travel extensively to customer facilities.
- Ability to support occasional unplanned service visits.
- Flexibility to work overtime, weekends, holidays, or alternate shifts when required.
- Ability to work indoors and outdoors in heavy industrial environments involving heat, cold, dust, and noise.
- Ability to climb, kneel, crawl, work at elevation and in confined spaces, and lift up to 50 lbs.
Computer Skills
Working knowledge of Microsoft Excel, Word, PowerPoint, Outlook, and Adobe Acrobat.
JOB ID: 182170
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Gina Leposa