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We are looking for an experienced and hands-on Restaurant Manager to join a well-established, high volume full-service restaurant. This is an exciting opportunity for a hospitality professional who enjoys leading a team, creating an exceptional guest experience, and being actively involved in the day-to-day operation of a busy restaurant.
Role Responsibilities
- Oversee daily front-of-house operations, ensuring a smooth and efficient guest experience
- Lead, coach, and develop front-of-house team members, including servers, hosts, bartenders, and other service staff
- Create and maintain high standards for hospitality, service, cleanliness, and professionalism
- Manage staffing levels, scheduling, breaks, and daily floor coverage based on business volume
- Train new employees and provide ongoing coaching and performance feedback
- Handle guest concerns and service recovery professionally and effectively
- Monitor service flow and work closely with the kitchen and management team to ensure excellent communication between the front and back of the house
- Conduct pre-shift meetings and communicate daily priorities, specials, expectations, and operational updates
- Assist with hiring, interviewing, onboarding, and retention of front-of-house employees
- Monitor labor costs and help manage staffing to meet business needs and financial goals
- Ensure compliance with company policies, health and safety standards, and applicable regulations
- Maintain a clean, organized, and welcoming dining environment
- Assist with inventory, cash handling, opening/closing procedures, and other operational responsibilities as needed
- Lead by example and remain visible and engaged on the restaurant floor
- Support management with special events, large parties, peak-volume periods, and other operational needs
Qualifications
- 3+ years of restaurant management or supervisory experience in a full-service restaurant environment
- Strong knowledge of restaurant operations and service standards
- Proven ability to lead, motivate, and develop a diverse hospitality team
- Excellent communication and interpersonal skills
- Strong guest service and problem-solving abilities
- Ability to remain calm and professional in a fast-paced, high-volume environment
- Experience with scheduling, labor management, and staff development
- Comfortable using POS systems and standard restaurant technology
- Strong organizational skills and attention to detail
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
- ServSafe and/or RAMP certification is a plus
- A genuine passion for hospitality and creating memorable guest experiences
What We're Looking For
Our ideal candidate is a hands-on hospitality leader who enjoys being on the floor and working alongside their team. You should be someone who can hold employees accountable while also building strong relationships, developing talent, and creating a positive workplace culture.
JOB ID: 181722
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Kelly Buck