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A growing, privately owned restaurant group is seeking an experienced General Manager to lead its Charlotte, North Carolina location. This upscale casual concept combines a scratch kitchen, craft-focused beverage program, strong operational systems, and a high-energy approach to hospitality.
We are looking for a hands-on, engaging leader who can build a strong team and culture while taking full ownership of restaurant operations and financial performance. The ideal candidate brings both operational discipline and a genuine ability to connect with employees, guests, and the local community.
This position requires 6–8 weeks of paid, out-of-market training. Candidates must be able to commit to the full training period. Housing and travel support will be provided.
What We Offer
- Competitive salary with quarterly bonus porential
- Health, dental, vision, and life insurance
- Paid time off
- Paid out-of-market training with housing and travel support
- Career advancement with a growing restaurant group
What You’ll Do
- Lead all aspects of restaurant operations, including FOH and BOH performance
- Recruit, train, coach, and develop a strong restaurant leadership team
- Build a culture of hospitality, accountability, teamwork, and high performance
- Maintain high standards for food quality, service, cleanliness, and guest experience
- Own restaurant financial performance, including sales, labor, food and beverage costs, and controllable expenses
- Use financial and operating results to identify opportunities and improve performance
- Ensure consistent execution of company systems, procedures, and operating standards
- Build relationships within the local community and support initiatives that drive restaurant awareness and sales
- Partner with regional leadership while maintaining ownership and accountability for restaurant results
What We’re Looking For
- Current or recent General Manager experience in a high-volume, full-service scratch restaurant
- Upscale or polished casual restaurant experience preferred
- Experience leading both FOH and BOH operations
- Strong P&L and financial management experience
- Proven success recruiting, developing, and retaining restaurant leaders and hourly teams
- Experience driving sales, controlling costs, and improving restaurant performance
- Strong hospitality mindset with an engaging, visible leadership style
- Comfortable operating within a structured, systems-oriented environment
- Ability to build relationships with guests and the local community
- Ability to complete the required 6–8 weeks of out-of-market training
JOB ID: 181590
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Nichelle Ritter