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Director of Operations – Home Care
San Diego, CA
A respected healthcare services group is seeking a dynamic, operations-focused leader to manage and streamline their home care organization in San Diego. This unique opportunity offers full operational oversight across both home care and skilled home health environments. If you are an execution-oriented leader who thrives on building efficient team workflows, optimizing intake processes, and scaling organizational infrastructure, this role offers high autonomy, direct access to ownership, and a clear pathway for career advancement.
Benefits & Compensation
- Competitive Base Salary: $85,000 – $120,000, commensurate with experience
- Tools for Success: Full operational resources
- Autonomy & Impact: Direct line to ownership with significant influence over operational decisions and internal workflows
Day-to-Day Responsibilities
- Oversee Office Operations: Manage a lean team focused on efficient scheduling, caregiver onboarding, and maintaining high client satisfaction.
- Accelerate Census Onboarding: Lead community intake consultations with potential clients/families and streamline the onboarding process for new admissions
- Operational Quality Control: Ensure general alignment with California home care standards and accurate billing/visit verification records through an optimized team workflow
- Culture & Leadership: Foster a vibrant, solutions-oriented culture that motivates office staff and field caregivers alike to deliver exceptional care
- Strategic Coordination: Collaborate with company leadership to design, execute, and report on internal metrics and strategic scaling initiatives
Requirements & Qualifications
- Proven Operations Track Record: 2–3 years of management or leadership experience within California home care or skilled home health environments
- Operational Familiarity: Extensive experience managing office operations, including personnel onboarding, compliance, and scheduling coordination
- Regulatory Awareness: Strong understanding of California home care operations (CDSS regulations, EVV systems) to oversee the administrative team effectively
- Growth Mindset: High energy and a proactive approach to optimizing workflows, resolving bottlenecks, and smoothly converting incoming leads into active clients
- Emergency Coverage: Support the team operationally when emergency coverage situations arise
- Mobility: Valid driver’s license and the willingness to travel as needed throughout San Diego County for operational needs and community events
Preferred Background & Skills
- Strong background in private-pay client onboarding
- Prior experience initiating Medi-Cal client applications and setting up home health pipelines
- Familiarity with industry software tools such as eCaring, Gusto Payroll, and QuickBooks
JOB ID: 181394
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Andrea Foley