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General Manager – Hotel
A respected hospitality group is seeking an experienced General Manager to lead daily operations and drive performance at a branded select-service hotel. This is an exceptional opportunity to make a meaningful impact, shape a people-first culture, and ensure the highest standards of guest service and operational excellence.
General Manager Benefits & Compensation
- Competitive compensation package
- Comprehensive health, dental, and vision benefits
- Paid time off and holiday pay
- 401(k) retirement plan with company match
- Incentive opportunities based on property performance
- Professional development and advancement paths within a growing organization
General Manager Requirements & Qualifications
- 3–5+ years of progressive hotel management experience in General Manager, Assistant General Manager, Operations Manager, or similar property-level leadership roles
- Proven experience overseeing daily operations for multiple hotel departments
- Proficient in hotel P&L management, budgeting, forecasting, and expense control
- Strong communication, organization, leadership, and problem-solving skills
- Ability to recruit, develop, motivate, and retain hotel staff
- Experience maintaining brand standards and preparing for quality assurance inspections
- Comfortable leading in a hands-on, guest-focused environment
- Knowledge of occupancy, ADR, RevPAR, STR reporting, and hotel revenue management
General Manager Preferred Background & Skills
- Previous experience with Hilton-branded hotels strongly preferred
- Knowledge of Spark by Hilton, Hampton by Hilton, Tru by Hilton, Home2 Suites, or similar select-service brands highly desirable
- Familiarity with Hilton PEP and OnQ/PMS platforms
- Experience with hotel sales/CRM, revenue management systems, STR reporting, and reputation management platforms
- Strong Microsoft 365 skills, especially Excel and Outlook
- Understanding of corporate, crew, project, and negotiated-rate account management
General Manager Day-to-Day Responsibilities
- Provide visible, hands-on leadership to all hotel departments, ensuring high operational standards and a welcoming guest experience
- Maintain compliance with brand standards, quality assurance requirements, and company procedures
- Monitor guest feedback, address service concerns, and implement corrective actions as needed
- Oversee financial performance, manage labor and expenses, and collaborate on sales and revenue maximization strategies
- Recruit, train, and mentor a high-performing team; foster a positive, accountable, and growth-oriented workplace
- Lead property walks, safety inspections, and maintain readiness for brand and ownership reviews
- Engage with local businesses and demand generators to drive occupancy and revenue
Join an organization where your experience and leadership will directly shape guest satisfaction, team growth, and property success.
JOB ID: 181264
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Brendan Town