To Apply for this Job Click Here
Vice President of Operations
Direct-to-Consumer Wine & E-Commerce
We are seeking an accomplished Vice President of Operations to lead and scale the operational infrastructure of a rapidly growing Direct-to-Consumer wine business.
This is an on-site leadership role based in the greater Napa Valley area of California.
This executive will oversee supply chain, warehousing, fulfillment, logistics, inventory, procurement, and operational technology, creating a scalable operation that improves efficiency, profitability, and customer experience.
The ideal candidate is a strategic, data-driven leader with experience optimizing complex operations within DTC, e-commerce, wine, beverage, or a related consumer business.
VP of Operations Responsibilities
- Develop and execute an operational strategy aligned with growth objectives.
- Lead the end-to-end supply chain, including importing, warehousing, inventory, fulfillment, shipping, and distribution.
- Optimize a multi-site fulfillment network to improve delivery, customer experience, and profitability.
- Lead and develop a high-performing operations team focused on accountability and continuous improvement.
- Manage key 3PL, supplier, freight, and logistics partnerships.
- Improve inventory management, inbound processing, warehouse transfers, pick-and-pack productivity, accuracy, and fulfillment SLAs.
- Partner with technology leadership to optimize WMS, IMS, OMS, ERP, CRM, and e-commerce platforms.
- Establish KPIs and use operational and financial data to drive performance and cost reductions.
- Manage the operations budget and lead strategic procurement initiatives across packaging, freight, and transportation.
- Partner with Customer Experience to continually improve fulfillment and delivery.
- Support acquisitions, new business initiatives, and expansion from an operational perspective.
- Maintain compliance with applicable wine industry regulations.
- Reduce reliance on costly temperature-controlled shipping and expand multi-site fulfillment capabilities.
VP of Operations Qualifications
- 8+ years of progressive operations leadership experience, ideally within DTC e-commerce, wine, beverage, consumer products, or complex fulfillment.
- Proven success scaling supply chain, warehousing, logistics, fulfillment, and inventory operations.
- Strong multi-site operations and 3PL management experience.
- Demonstrated ability to reduce costs while improving service and customer experience.
- Experience with WMS, IMS, OMS, ERP, CRM, and e-commerce technologies.
- Strong analytical and financial acumen with experience developing KPIs and managing operating budgets.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Wine industry regulatory and compliance knowledge strongly preferred.
- Bachelor's degree preferred but not required.
- Ability to work on-site in the greater Napa Valley area.
VP of Operations Benefits
This is an opportunity to have a significant impact on a growing organization while helping build the operational platform for its next stage of expansion.
- Generous executive-level salary
- Annual performance bonus of up to 25%
- Stock options
- Competitive benefits package
JOB ID: 180784
#post
Simón de Swaan