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We're seeking an experienced Assistant General Manager to help launch an exciting new restaurant in Greenwich. As the General Manager's trusted partner, you'll lead from the floor, uphold exceptional service standards, develop a high-performing front-of-house team, and help create an unforgettable guest experience from opening day forward.
Benefits & Compensation
- Competitive base salary based on experience
- Benefits
- Paid Time Off
- Structured schedule designed for work-life balance
- Opportunity to join the opening leadership team of a premier fine dining restaurant
Assistant General Manager Responsibilities
- Lead daily front-of-house operations alongside the General Manager and oversee the restaurant in their absence.
- Own the dining room during service, ensuring smooth pacing, table management, and exceptional guest experiences.
- Lead engaging pre-shift meetings that prepare, educate, and motivate the team.
- Maintain the highest standards of hospitality by ensuring every guest interaction is warm, polished, and memorable.
- Partner closely with the Executive Chef and kitchen leadership to ensure seamless communication and flawless service execution.
- Recruit, train, coach, and develop front-of-house team members, including captains, servers, hosts, and support staff.
- Reinforce service standards through ongoing coaching and performance development.
- Oversee opening and closing procedures, shift readiness, cleanliness, side work, and end-of-day reporting.
- Assist with scheduling, ordering, administrative tasks, and labor management as directed by the General Manager.
- Resolve guest concerns quickly and professionally while building relationships with regular and VIP guests.
- Support the implementation of training materials and service standards for all front-of-house positions.
Assistant General Manager Qualifications
- 3+ years of front-of-house leadership experience in fine dining or upscale hospitality.
- Proven ability to lead successful services and develop high-performing hospitality teams.
- Strong leadership presence with a hands-on management style.
- Excellent guest service, communication, and problem-solving skills.
- Solid wine knowledge; Sommelier certification (CMS, WSET, or equivalent) is a plus.
- Experience with reservation platforms such as SevenRooms, Resy, or similar.
- Experience with POS systems including Toast, Aloha, or equivalent.
- Ability to remain calm, organized, and solutions-focused in a high-volume environment.
- Previous opening or pre-opening restaurant experience is highly preferred.
JOB ID: 179111
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Elizabeth Wetherhold