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General Manager – Award-Winning Polished Casual Restaurant | Northlake, Charlotte, NC
Lead the Restaurant. Develop Great People. Drive the Business.
We're partnering with an award-winning polished casual restaurant group to identify an exceptional General Manager for one of its premier restaurants.
This opportunity is ideal for a hands-on hospitality leader who enjoys developing people, building high-performing management teams, delivering exceptional guest experiences, and driving outstanding financial results. You'll lead all front-of-house and back-of-house operations while partnering with the Executive Chef to create an outstanding culture focused on hospitality, operational excellence, and long-term success.
This organization has built its reputation on exceptional hospitality, scratch-made food, wood-fired cooking, strong leadership development, and promoting talented leaders from within. If you're looking for more than your next General Manager position—and instead want to build a long-term career with a stable, growing company—we'd welcome the opportunity to speak with you.
Compensation & Benefits
- $85,000–$95,000 base salary
- Profit-sharing bonus with earning potential of $25K–$30K+ annually, paid every 4 weeks
- Three weeks of paid time off
- Medical, Dental, Vision, Disability & Life Insurance
- 401(k) with discretionary company match after one year
- Structured 10-week management training program
- Leadership development and advancement opportunities
- Closed Thanksgiving and Christmas Day
- Early closure on Christmas Eve
What You'll Do
- Lead all front-of-house and back-of-house restaurant operations.
- Recruit, hire, coach, mentor, and develop salaried managers and hourly team members.
- Drive exceptional guest satisfaction while maintaining Firebirds' hospitality standards.
- Oversee food, beverage, labor, and controllable costs to maximize restaurant profitability.
- Manage the restaurant's full profit and loss performance and operating budget.
- Oversee liquor, beer, and wine inventory, ordering, beverage cost control, and responsible alcohol service.
- Build schedules, maintain staffing levels, and develop future leaders.
- Partner with the Executive Chef to ensure seamless kitchen and dining room operations.
- Create a positive, accountable, people-first culture focused on operational excellence.
- Lead the restaurant as Manager on Duty while maintaining exceptional standards in every area of the business.
What We're Looking For
- Two or more years of successful General Manager experience in a high-volume, full-service restaurant.
- Strong P&L management experience with ownership of food, beverage, labor, and controllable costs.
- Experience managing liquor, beer, and wine inventory, ordering, and beverage cost control.
- Proven ability to recruit, coach, develop, and retain high-performing management teams.
- Experience leading both front-of-house and back-of-house operations.
- Strong background working within corporate restaurant systems.
- Stable employment history with demonstrated career progression.
- Experience in restaurants generating approximately $4 million or more in annual sales preferred.
- Polished casual, upscale casual, or high-volume full-service restaurant experience strongly preferred.
Why You'll Love This Opportunity
- Lead an established, financially successful restaurant.
- Work for a company that promotes leaders from within.
- Join a people-first culture committed to leadership development.
- Partner with an experienced Executive Chef and leadership team.
- Build a long-term career with one of the industry's most respected polished casual restaurant groups.
If you're interested in learning more about this confidential General Manager opportunity, we'd welcome the opportunity to have a confidential conversation.
JOB ID: 179068
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John Watson