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Account Manager
Our client is seeking an experienced Benefits Account Manager to join their growing team. This is a client-facing, service-focused role responsible for managing and supporting a book of small to mid-sized employer group accounts. The ideal candidate is a licensed Life & Health Insurance professional with extensive knowledge of group medical, dental, vision, and ancillary benefits who can confidently manage client relationships from renewal through open enrollment.
Account Manager Responsibilities
- Serve as the primary point of contact for a portfolio of employer group benefits clients, delivering exceptional day-to-day account management.
- Build and maintain strong client relationships through responsive communication and proactive service.
- Prepare and present annual renewal proposals, including benefit comparisons, plan recommendations, and renewal strategies.
- Coordinate and facilitate open enrollment meetings and employee benefit education sessions, both virtually and onsite.
- Partner with insurance carriers to obtain renewal information, resolve service issues, and ensure timely implementation of benefit changes.
- Respond to client inquiries regarding eligibility, enrollments, plan changes, billing issues, and carrier services.
- Coordinate the implementation of new and renewing benefit plans while ensuring accuracy and timely completion of all required documentation.
- Stay current on carrier products, plan enhancements, regulatory changes, and industry trends to provide informed guidance to clients.
- Collaborate with internal team members to ensure high-quality service and successful execution of client initiatives.
- Maintain accurate client records and documentation while managing multiple priorities and deadlines.
Account Manager Requirements
- Active Life & Health Insurance License.
- Minimum of 3 years of experience managing employer-sponsored group benefits accounts.
- Strong working knowledge of medical, dental, vision, life, disability, and voluntary benefit plans.
- Experience preparing and delivering renewal presentations to employer groups.
- Experience coordinating and conducting virtual and in-person open enrollment meetings.
- Thorough understanding of multiple insurance carriers and their group benefit products.
- Excellent communication, presentation, and relationship-building skills.
Account Manager Benefits
- Healthcare Coverage
- PTO and Sick Days
- 401k with match
JOB ID: 178456
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Rico Villavicencio