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The Director of Platform Engineering & Operations will oversee the company’s technology platform, including customer-facing applications, internal systems, cloud infrastructure, and on-premise environments. This is a hands-on leadership role focused on ensuring reliability, security, scalability, and 24/7 operational performance while building and leading a strong technical team to support continued growth.
Director of Platform Engineering & Operations – Benefits:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(K) Retirement savings plan options
- Opportunities for career advancement and professional growth
Director of Platform Engineering & Operations – Required Qualifications:
- 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments.
- Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management.
- Proven track record architecting and operating highly available, mission-critical systems supporting 24×7 customer-facing platforms at enterprise scale.
- Strong background in security and compliance, with experience implementing controls
- Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms
- Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation.
- Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development.
- Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization. • Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style
- Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences
- Thrives in fast-paced, dynamic environments with rapidly changing priorities and ambiguity • Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example
Director of Platform Engineering & Operations – Preferred Skills
- Experience in B2B SaaS, telematics, fleet management, IoT, or other real-time, dataintensive platforms serving enterprise customers
- Familiarity with ITSM tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices
- Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights) • Background supporting real-time GPS tracking, vehicle telematics, or IoT device management platforms
- Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, CISSP, CISM, ITIL Foundation or higher • Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years)
- Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP)
- Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms
- Understanding of fleet management industry compliance requirements (FMCSA, ELD mandates, hours-of-service regulations)
JOB ID: 177963
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Olivier Ludunge