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We are partnering with a rapidly growing hospitality and food service company seeking a Director of Catering Operations to lead and scale a high-volume catering and group dining business across multiple locations.
This is a senior operational leadership role responsible for driving execution, building infrastructure, developing teams, and creating scalable systems that support continued growth. The ideal candidate is both strategic and hands-on, with the ability to lead large-scale operations while maintaining exceptional quality, consistency, and client experience.
Key Responsibilities
- Lead catering and group order operations across multiple locations
- Develop and implement scalable operational systems, procedures, and standards
- Drive revenue growth, operational efficiency, and profitability
- Oversee execution of high-volume catering and breakfast programs
- Build, mentor, and develop catering leadership teams
- Partner with executive leadership on growth strategy and operational planning
- Ensure excellence in food quality, presentation, safety, packaging, and client experience
- Manage operational performance metrics, reporting, and accountability systems
- Support business development efforts and maintain key client relationships
- Evaluate and improve workflows, staffing structures, and production allocation
Qualifications
- 5+ years of multi-unit catering, hospitality, restaurant, or food service operations leadership experience
- Proven success managing high-volume catering programs and multiple operating units
- Strong operational, financial, and organizational leadership skills
- Experience developing teams, systems, and scalable operational infrastructure
- Strong understanding of food safety, quality standards, and operational compliance
- Comfortable working in a fast-paced, high-growth environment
- Experience with catering platforms, operational systems, and reporting tools preferred
What We’re Looking For
We are seeking a highly organized, solutions-oriented leader who thrives in dynamic environments and enjoys building operational excellence. This person should be equally comfortable leading strategy discussions, coaching field teams, improving systems, and supporting critical operational execution when needed.
This is an outstanding opportunity to join a growing organization with strong leadership, significant runway for expansion, and the ability to make a major impact on the future of the business.
JOB ID: 177716
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Francesca Brajuha