To Apply for this Job Click Here
An acclaimed, chef-driven restaurant is seeking an experienced and passionate Assistant General Manager to join our leadership team. This role plays a critical leadership role in the daily operations of a high-volume, upscale dining operation.
The Assistant General Manager partners closely with the General Manager to drive financial performance, develop a strong service culture, build lasting guest relationships, and deliver exceptional dining experiences. The ideal candidate is a hands-on hospitality leader with a passion for food and beverage, strong operational discipline, and the ability to lead in a fast-paced, high-expectation environment.
Operations & Guest Experience
- Support the General Manager in overseeing all front-of-house operations to ensure consistent execution of service standards and hospitality excellence.
- Actively manage the floor during service, engaging with guests, resolving concerns in real time, and creating memorable dining experiences.
- Build relationships with regular guests and contribute to a culture of hospitality and guest recognition.
- Ensure seamless communication and coordination between front-of-house and back-of-house teams.
- Uphold cleanliness, safety, maintenance, and operational standards throughout the restaurant.
- Lead guest recovery efforts and ensure concerns are resolved promptly and professionally.
Financial & Business Performance
- Assist in managing a high-volume operation with accountability for revenue growth, cost controls, and profitability.
- Monitor labor costs through effective scheduling, forecasting, and productivity management.
- Support inventory controls, purchasing procedures, and cash-handling policies.
- Analyze sales reports, labor reports, and key performance indicators to identify trends and improvement opportunities.
- Support the General Manager in achieving financial goals and operational benchmarks.
Leadership & Team Development
- Lead, coach, and mentor managers, supervisors, and hourly team members to build a high-performing hospitality culture.
- Support hiring, onboarding, training, and ongoing development of front-of-house leadership and service staff.
- Foster a professional, inclusive, and accountability-driven work environment.
- Conduct performance discussions and provide ongoing coaching and feedback.
- Lead by example through visibility, professionalism, and a strong floor presence.
Beverage & Hospitality Leadership
- Support the execution and growth of the restaurant's beverage program, including wine, spirits, beer, and cocktail offerings.
- Maintain strong food and beverage knowledge and serve as a resource for the team.
- Assist with beverage training, service standards, and guest recommendations.
- Partner with culinary and beverage leadership to elevate the overall guest experience.
Standards, Compliance & Systems
- Ensure compliance with all company policies, health department regulations, labor laws, and alcohol service requirements.
- Maintain accurate documentation related to scheduling, payroll, employee relations, and operational reporting.
- Execute and reinforce service standards, SOPs, and training programs.
- Support consistency and operational excellence across all shifts.
Qualifications
- Minimum 3–5 years of management experience in an upscale, chef-driven, or high-volume restaurant environment.
- Proven experience supporting operations generating $5M+ in annual revenue.
- Strong beverage knowledge, including wine, spirits, cocktails, and beer programs.
- Level One Sommelier certification preferred.
- Strong understanding of upscale dining service standards and guest expectations.
- Demonstrated ability to lead large teams in a fast-paced, hospitality-focused environment.
- Solid financial acumen, including labor management, inventory controls, forecasting, and P&L fundamentals.
- Excellent communication, leadership, guest recovery, and conflict-resolution skills.
Preferred Skills & Attributes
- Hands-on leadership style with strong floor presence.
- Passion for hospitality, food, wine, and guest engagement.
- High emotional intelligence and guest-focused mindset.
- Ability to balance operational execution with strategic thinking.
- Flexible schedule with availability for nights, weekends, and holidays.
- Proficiency with POS systems, scheduling software, and financial reporting tools.
Compensation & Benefits
- Competitive salary commensurate with experience
- Medical, dental, and vision benefits
- Paid time off
- Dining privileges and discounts
- Career growth opportunities within a growing hospitality organization
If you are a hospitality professional who thrives in a high-volume, guest-focused environment and is passionate about building great teams, delivering exceptional experiences, and developing your leadership career, we would love to speak with you.
JOB ID: 177422
#post
Darryl Downs