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Director of Operations
Join a respected hospitality and events group known for delivering exceptional weddings, private parties, and milestone celebrations. This is an opportunity to lead, innovate, and create memorable experiences at a company committed to excellence, growth, and client satisfaction.
Director of Operations Benefits & Compensation
- Competitive salary based on experience
- Eligibility for performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Generous paid time off and company holidays
- Supportive, collaborative work environment focused on professional development
Director of Operations Requirements & Qualifications
- Bachelor’s degree in management or related field
- Minimum 5 years of experience in operations management within catering, event, or wedding industry
- Strong leadership experience overseeing multi-level teams
- Demonstrated expertise with operational efficiency, budgeting, and P&L oversight
- Experience with Caterease, Tripleseat, Microsoft Word, Excel, and Outlook
- Excellent communication skills, able to work with all levels including executive leadership
- Must be available to work evenings, weekends, and holidays as required
Director of Operations Preferred Background & Skills
- Knowledge of a variety of cultural and religious customs
- Able to coordinate and host group tastings for clients
- Assertive yet diplomatic negotiation and problem-solving abilities
Director of Operations Day-to-Day Responsibilities
- Lead daily operations ensuring all events meet company standards and client expectations
- Supervise and mentor operations managers, event managers, and FOH staff
- Review and approve event orders, staffing, vendor invoices, and reconciliations
- Analyze budgets, costs, and monthly P&L statements to maximize profitability
- Oversee training and compliance with protocols, food safety, and service standards
- Foster relationships with vendors and hiring partners, including temporary staff agencies
- Regularly inspect venues and attend events to ensure quality and service excellence
- Respond to client inquiries, resolve issues, and drive continuous improvement across the operation
If you are a creative, organized leader ready to make an impact in a dynamic hospitality environment, we welcome your application.
JOB ID: 177210
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Phil Arena
