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We are seeking an experienced Restaurant Manager to help lead operations for a large-scale, high-volume hospitality and entertainment venue. This role is responsible for daily operational execution, team leadership, guest experience, and supporting financial performance across bars, entertainment programming, and shared public spaces.
The Restaurant Manager is a visible, hands-on leader who sets expectations, develops teams, and ensures operational excellence. This role requires comfort operating in a fast-paced, dynamic environment with multiple points of service, high guest volume, and frequent events.
Key Responsibilities
Operational Leadership & Execution
- Lead day-to-day restaurant and venue operations, ensuring consistent execution of standards, policies, and procedures
- Maintain a visible leadership presence during peak business periods and major events
- Coordinate effectively with bar operations, entertainment, facilities, and venue teams
- Uphold high standards for service, cleanliness, safety, and guest experience
- Monitor operational performance and identify opportunities for continuous improvement
Bar, Beverage & Service Operations
- Oversee daily execution of bar and beverage operations
- Lead bartenders and front-of-house team members to ensure exceptional guest experiences
- Ensure consistency in beverage builds, service standards, and operational procedures
- Assist with beverage inventory management, receiving, ordering, and cost controls
- Support beverage menu rollouts, promotions, and seasonal updates
- Maintain compliance with alcohol service policies and procedures
Financial Performance
- Support venue profitability through effective labor management and scheduling
- Monitor productivity, overtime, and staffing levels
- Assist with inventory management and beverage cost controls
- Identify opportunities to improve operational efficiency and guest satisfaction
- Partner with leadership on inventory counts, reporting, and operational performance metrics
People Leadership & Culture
- Lead, coach, and develop hourly team members and supervisors
- Participate in hiring, onboarding, training, and performance management
- Create a culture of accountability, teamwork, and hospitality
- Recognize and develop high-potential employees for future leadership opportunities
- Foster a professional, energetic, and guest-focused work environment
Entertainment & Events
- Support operational execution for live entertainment, events, and special activations
- Ensure proper staffing, readiness, and service execution during high-volume periods
- Assist with crowd flow, guest experience, and operational adjustments as volume demands change
- Collaborate with venue leadership to ensure successful event execution
Facilities, Vendors & Compliance
- Maintain facility standards in compliance with health, safety, and sanitation regulations
- Support relationships with vendors and service providers
- Ensure compliance with alcohol service, employment, and safety regulations
- Promote a safe and welcoming environment for guests and team members
Experience & Qualifications
- 3+ years of restaurant management experience in a high-volume hospitality environment
- Experience leading bar and beverage operations preferred
- Strong floor leadership and guest service skills
- Experience managing labor, scheduling, and operational performance
- Ability to lead and motivate large hourly teams
- Experience in entertainment venues, food halls, breweries, nightlife, casinos, sports venues, or other high-volume hospitality environments preferred
- Strong communication, organizational, and problem-solving skills
- ServSafe and alcohol service certification (or ability to obtain upon hire)
- Ability to work nights, weekends, holidays, and event-driven schedules
- Ability to stand for extended periods and lift up to 50 pounds
Benefits
- Medical, Dental, and Vision Insurance
- Paid Time Off
- 401(k)
- Opportunity for growth within a dynamic hospitality and entertainment organization
JOB ID: 177062
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Nichelle Ritter