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A growing multi-unit, fast-casual restaurant organization is seeking a hands-on IT Manager to oversee restaurant and corporate technology systems. This role will support and optimize POS platforms, online ordering, delivery integrations, payment systems, network infrastructure, and end-user support across multiple locations.
IT Manager Salary & Benefits
- Competitive salary ($110K-$120K, depending on expereince)
- Annual bonus potential
- Comprehensive health benefits
- Paid time off
- 401(K) with match
- Collaborative, team-oriented culture
IT Manager Key Responsibilities:
- Manage and support restaurant technology platforms, including POS, online ordering, delivery, and payment systems
- Ensure reliable network connectivity, system performance, and technology uptime
- Lead technology setup and support for new restaurant openings
- Troubleshoot and resolve hardware, software, and operational technology issues
- Manage relationships with technology vendors and service providers
- Support cybersecurity initiatives, PCI compliance, and data security best practices
- Partner with Operations, Finance, Marketing, and HR to improve systems and reporting
IT Manager Qualifications & Requirements
- 5+ years of IT experience, preferably within restaurant, retail, or hospitality environments
- Strong knowledge of POS systems, digital ordering platforms, payment processing, and network infrastructure
- Experience supporting multi-unit operations and managing IT associates
- Excellent troubleshooting, project management, and communication skills
- Ability to thrive in a fast-paced, growth-oriented environment
- Availability to support occasional evenings, weekends, and urgent operational needs
JOB ID: 176800
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Erica Gillespie