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We are partnering with a fast-growing, profitable marketing technology company to hire a Head of Account Management. This is a newly created role designed for a senior individual contributor who thrives in high-autonomy environments and wants full ownership of customer retention and renewal revenue.
Head of Account Management Benefits
- Competitive base
- Quarterly performance bonus
- PTO
- Healthcare
- High autonomy and ownership
- Performance-based compensation with strong upside
- Opportunity to build and define a critical function
Head of Account Management Responsibilities
- Own long-term customer relationships and annual renewals
- Lead renewal, save, and expansion conversations with senior marketing stakeholders
- Analyze account engagement and usage data to proactively manage retention risk
- Support customers with performance marketing strategy and execution
- Build systems, workflows, and playbooks for account management from the ground up
- Partner cross-functionally with operations and customer success leadership
Head of Account Management Requirements
- Proven experience closing deals and managing commercial conversations
- Deep expertise in digital or performance marketing
- Background in SaaS, marketing technology, or digital agencies
- Comfort operating in a startup environment with minimal structure
- Strong analytical and relationship-management skills
Head of Account Management Nice to Haves
- Early-stage startup experience
- Experience working directly with marketing teams on campaign execution
Location: New York preferred (flexible for the right candidate)
JOB ID: 170768
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Brian Douglas