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Join a growing U.S.-based manufacturer where you will take ownership of sales, service, and dealer network strategy, with the opportunity to build structure, drive revenue, and make a measurable impact across the organization.
Director of Sales and Service Benefits and Compensation:
- Competitive base salary with performance-based bonus potential
- Comprehensive health, dental, and vision insurance
- 401(k) with company contribution
- Paid time off and holidays
- Opportunity to build and shape sales and service infrastructure
- Exposure to executive leadership and cross-functional decision-making
- Travel opportunities (15–25% domestic)
- Long-term growth within a stable, established manufacturing environment
Director of Sales and Service Requirements & Qualifications – this is what will be prioritized:
- 10+ years of experience in manufacturing sales, service, or channel management
- Proven experience working with dealer networks or distribution channels
- Background in capital equipment sales, quoting, and estimating processes
- Strong technical acumen with industrial equipment, machinery, or automation
- Experience overseeing both sales pipeline management and field service operations
- Ability to build processes and structure in a less formal, evolving environment
- Bachelor’s degree required
Must-Have Responsibilities (Day-to-Day Impact):
- Serve as the primary point of contact for a national dealer network, managing relationships, resolving conflicts, and improving coverage gaps
- Identify, recruit, and onboard new dealers while negotiating agreements and driving channel expansion
- Oversee quoting and estimating functions, ensuring accuracy in complex and custom equipment proposals
- Lead and support field service operations, including installs, commissioning, and escalation of technical issues
- Partner with leadership, engineering, and manufacturing to provide feedback on pricing, product gaps, and market demand
- Drive sales pipeline visibility with regular forecasting and communication to internal stakeholders
- Own marketing coordination, including campaign planning, trade show execution, and alignment with external partners
Director of Sales and Service Preferred Background & Skills:
- Experience in print, packaging, industrial equipment, or related manufacturing sectors
- Background in small to mid-sized manufacturing environments
- Experience rebuilding or improving underperforming dealer or channel relationships
- Strong leadership presence with the ability to influence without heavy structure
- Hands-on approach with a mix of strategic thinking and tactical execution
- Experience working closely with cross-functional teams in engineering and production environments
If you are a hands-on leader who thrives on building systems, strengthening relationships, and driving growth in a manufacturing environment, this is a high-impact opportunity to shape a business's future.
JOB ID: 175216
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Rogers Hornsby