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Senior Commercial Lines Account Manager (Healthcare)
A growing, well-established insurance brokerage in the Southeast is seeking an experienced Senior Commercial Lines Account Manager to join it's Healthcare vertical. This is a senior-level commercial lines account management role focused on client service, renewal strategy, and account execution. No production is required.
This team supports a high-volume, high-transaction healthcare book of business and is looking for a seasoned commercial P&C professional who can manage complex accounts, lead renewals, work closely with producers, and serve as a trusted client service resource.
What You’ll Do
- Serve as the primary client contact for assigned healthcare and medical accounts, ensuring a high level of service, responsiveness, and relationship management.
- Lead day-to-day account management, including client communication, account review, billing or aged receivable follow-up, service calendar management, claim issue coordination, and internal team communication.
- Prepare for and lead pre-renewal and renewal strategy discussions with clients and producers.
- Review coverage needs, prepare proposals and stewardship reports, and support renewal presentations.
- Negotiate terms, conditions, coverage options, and premiums with carriers and brokers.
- Support complex healthcare-related accounts, including physicians, hospitals and health systems, senior living and long-term care facilities, physician groups, hospice and home healthcare organizations, allied health groups, and specialty clinics.
- Work heavily with Professional Liability coverages, including Medical Malpractice, E&O, Cyber, D&O, EPLI, and related commercial insurance products.
- Conduct benchmarking, budgeting, Workers’ Compensation Experience Mod analysis, and account strategy support as needed.
- Provide guidance, mentorship, and delegation support to Client Service Associates and Assistants.
- Stay current on market trends, coverage changes, carrier appetite, and emerging risks within commercial insurance and healthcare-related accounts.
What We’re Looking For:
- 5+ years of Commercial Lines Account Management experience.
- Active Property & Casualty license required.
- Strong commercial lines account management and renewal experience.
- Experience with Professional Liability coverage is highly preferred.
- Healthcare / medical account experience is a plus, but not required.
- Ability to manage a complex book of business independently and operate with a high degree of ownership.
- Strong client relationship management, organizational, communication, and problem-solving skills.
- Experience negotiating with carriers, preparing renewal proposals, and supporting stewardship or strategy meetings.
- Applied Epic experience preferred, but not required.
Compensation & Benefits
- Base salary: $95,000 – $110,000
- Annual bonus opportunity
- Unlimited PTO
- Medical, dental, and vision insurance
- Safe Harbor 401(k) with a 3% employer contribution, regardless of employee contribution
- In-house continuing education
- Clear growth path
- Team outings, events, and community outreach opportunities
JOB ID: 175019
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Greg Lynch