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Are you looking to make a change for the better? Look no further! We have a family-owned and operated restaurant group in Peoria seeking a full-service General Manager to support its continued growth! Apply now!!
Qualifications:
- 3–5 years of leadership experience in upscale nightlife, bar, or hospitality operations.
- Proven success managing high-volume venues with live entertainment and security teams.
- Strong understanding of security protocols, ID verification processes, and conflict de-escalation.
- Experience collaborating with security companies, off-duty police, or in-house safety teams.
- Advanced knowledge of P&L management, labor controls, and beverage cost tracking.
- Excellent communication and interpersonal skills with a calm, authoritative presence.
- Flexible availability — nights, weekends, holidays, and special events required.
- Experience with Toast POS systems, XTRAChef, and operational reporting software.
Compensation & Benefits:
- Competitive base salary with quarterly performance-based bonuses.
- Health and wellness benefits after 90 days.
- Paid vacation and advancement opportunities across the portfolio.
- Exclusive access to events and hospitality experiences.
- Relocation available for qualified candidate.
Leadership & Culture:
- Recruit, train, and inspire a world-class hospitality and security team that reflects core values: passion, professionalism, and hospitality without compromise.
- Foster a positive, inclusive, and performance-driven work culture grounded in respect, accountability, and collaboration.
- Conduct weekly leadership and security meetings to ensure alignment on operational goals and guest safety expectations.
Operations Management:
- Oversee all front-of-house and back-of-house operations, including floor management, scheduling, and nightly execution.
- Maintain precise cost controls for beverage, labor, and inventory.
- Manage opening/closing procedures, cash handling, and POS accuracy.
- Ensure compliance with all state and local health, safety, and liquor regulations.
- Implement efficient operational systems to support consistency and scalability.
Security & Compliance Oversight:
- Direct and supervise the security team, ensuring all members are properly trained, licensed, and operating in compliance with Illinois state requirements.
- Develop and enforce security protocols for guest check-in, ID verification, crowd control, and incident reporting.
- Coordinate with local law enforcement, fire marshal, and licensing authorities as needed to maintain full compliance.
- Maintain detailed nightly reports documenting incidents, guest ejections, and security activity.
- Conduct regular safety drills and de-escalation training for both staff and security personnel.
- Ensure video surveillance, lighting, and access points are fully functional and properly monitored during operations.
JOB ID: 174841
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Jamie Klüg