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A growing remodeling company is hiring an Office Assistant to serve as the welcoming face of the office and a critical support to the Appointment Center. This role offers the opportunity to shape the customer experience from first contact through project completion in a team-oriented, service-driven environment.
Office Assistant – What You Will Do
- Greet all guests, clients, and team members with warmth and professionalism
- Answer incoming calls, texts, web inquiries, and emails within 2 rings and resolve or route appropriately
- Schedule preconstruction and annual service appointments with 95% accuracy
- Back up the Appointment Center Manager on initial project appointments
- Tour walk-in customers through the in-house showroom
- Maintain clean, guest-ready lobby, reception, and shared spaces
- Manage office supply inventory, mail, packages, filing, scanning, and data entry
- Support home show prep, setup, and logistics
Office Assistant – What You Bring
- 2+ years of experience in reception, call center, appointment scheduling, or sales support
- CRM software and Microsoft Office proficiency
- Strong interpersonal communication and a polished professional demeanor
- Ability to multitask in a busy environment without losing accuracy or warmth
- Reliability, professional appearance, and willingness to learn
- Ability to work independently and as part of a team
Office Assistant – Compensation and Opportunity
- $17.00 to $19.50 per hour, paid bi-weekly
- Monday to Friday, 10am to 5pm schedule
- Health, dental, vision, and supplemental insurance available
- 401(k) with up to 4% employer match
- Ongoing training in customer service and appointment-setting best practices
- Opportunity to grow within a customer-focused, team-oriented company
If you are a polished, service-minded professional who takes pride in being the welcoming first impression of a company, we encourage you to apply.
JOB ID: 174435
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Brett Hume