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We are seeking a polished and service-driven Restaurant / Floor Manager to join a premier luxury hotel in Minneapolis. This role is ideal for a hands-on hospitality leader who thrives on the floor, leads from the front, and is passionate about delivering an exceptional guest experience in a high-end dining environment.
As a key member of the Food & Beverage leadership team, you will oversee daily restaurant operations, ensure seamless service execution, and help drive both team performance and guest satisfaction.
Key Responsibilities:
- Lead and manage all front-of-house operations during service, ensuring a smooth and elevated guest experience
- Maintain and enforce high service standards consistent with a luxury hospitality environment
- Supervise, train, and develop front-of-house team members, including servers, bartenders, and support staff
- Drive guest engagement, handle service recovery, and build strong guest relationships
- Partner with culinary and bar teams to ensure seamless communication and execution
- Assist with scheduling, labor management, and cost controls
- Monitor floor performance, identify opportunities for improvement, and implement solutions in real time
- Ensure compliance with all health, safety, and sanitation standards
Qualifications:
- 2–5+ years of management experience in an upscale or luxury restaurant or hotel environment
- Strong floor presence with a hands-on leadership style
- Passion for hospitality and delivering high-touch guest experiences
- Excellent communication, organizational, and problem-solving skills
- Experience in high-volume, high-standard environments preferred
- Knowledge of food, wine, and beverage programs is a plus
What’s Offered:
- Competitive base salary of up to $80K + performance bonus (10%)
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company match
- Growth opportunities within a respected and expanding hospitality platform
JOB ID: 173566
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Robert Goebel