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Commercial Lines Account Manager

Location: Birmingham, AL (Hybrid)

We are partnering with a national insurance brokerage to hire an experienced Commercial Lines Account Manager to join their growing Birmingham team. This role supports a diverse book of mid-to-large commercial accounts and offers a collaborative, professional environment with opportunities to grow.

About the Role

As the Account Manager, you will be responsible for the day-to-day service and retention of an assigned book of business. You’ll work closely with Producers, Account Executives, carriers, and clients to ensure exceptional service delivery and smooth account operations.

This position is ideal for someone with strong commercial P&C experience who enjoys problem-solving, client interaction, and managing complex accounts.

What You’ll Do

• Manage daily servicing needs for assigned commercial accounts.
• Review contracts for insurance requirements and help interpret coverage needs.
• Partner with carriers and underwriters to gather information and resolve issues.
• Process policies, endorsements, certificates, audits, cancellations, and invoicing.
• Review policy documents for accuracy and coordinate corrections as needed.
• Maintain accurate documentation in agency management systems.
• Provide occasional support with marketing new and renewal business.

What We’re Looking For

• 3+ years of commercial P&C insurance experience.
• Active P&C license
• Strong knowledge across major lines (GL, WC, Auto, Property, E&O, D&O, etc.).
• Excellent communication, organization, and client service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office.

Book of Business

• 25–35 accounts
• Generalist commercial mix, with meaningful exposure to manufacturing
• Revenue range: approx. $1.5M–$2.5M
• Common carrier partners include Travelers, Chubb, and Cincinnati

Compensation & Benefits

• Base salary: $70,000–$80,000 (open to $90,000 for strong experience)
• Bonus: Up to 10% annually
• Comprehensive benefits package (medical, dental, vision, PTO, 401(k), and more)
• Hybrid schedule: 3/2 or 2/3 in-office

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 168264

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Kylee Shimabuku

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