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Our client develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live in. They know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities
- The General Manager is responsible for leading, developing, and influencing teams to deliver overall financial, cultural and experiential results for both hotel and food & beverage. Along with achieving business goals, the General Manager will be held accountable to the style and ambiance of the property to bring the brand to life for both associates and guests, ensuring that the guest experience is flawless and on brand.
- Serves as the strategic business leader of the hotel and is responsible for the overall performance while maintaining brand and White Lodging standards relating to P&L, Guest Satisfaction, Brand Quality Assurance, Budget and Labor.
- Directs the leadership teams and develops the performance of all operating departments, including food & beverage, sales, marketing and human resources.
- Leads the day-to-day culture and maintains the highest level of ethical leadership to achieve both associate engagement and guest satisfaction.
- Builds owner confidence through proactive communication, managing expectations and delivering solid business results.
- Perform other duties as assigned by RVPs and the Corporate Leadership team.
Qualifications
- Proven trackability to analyze P&L statements, develop operating budgets, forecast, and capital records in delivering financial results with effective financial management skills e.g., expenditure planning
- Proven track record of building, influencing and growing a cohesive team
- Proven track record of positive associate engagement and guest satisfaction scores
- Solid knowledge of cross-discipline strategies within revenue management, sales, marketing and F&B to impact overall business objectives
- Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
- Ability to effectively manage labor productivity
- Ability to creatively problem-solve and execute against the strategy and deliver results; can originate and invent entrepreneurial ways to create a unique guest experience and maximize revenue
- Leadership role required. Minimum of 3 – 5 years of experience as a GM preferred.
- GM experience with the specific Branded Hotel or upscale property is a plus.
What We Offer
- Day 1 Medical, Dental, and Vision insurance
- Paid Parental Leave
- Vacation and Paid Time Off (PTO) with rollover
- 401(k) with company match
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development opportunities
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 167900
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Matt Rosenblum