Hotel General Manager- Resident

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Resident Hotel General Manager

Location: On-site | Includes Free Housing + Utilities + Bonus

We are seeking a dedicated and self-motivated Resident General Manager to lead daily operations at our residential hotel property. This full-time, live-in position includes a deluxe two-bedroom suite with all housing expenses paid, and is ideal for someone who thrives in a hands-on, guest-focused, extended-stay environment.

The ideal candidate is an independent, people-first leader who sets the tone for a respectful, service-oriented culture and takes full ownership of the hotel’s performance and guest satisfaction.

Key Responsibilities

Operational & Financial Management

• Oversee all day-to-day hotel operations, ensuring efficiency and service excellence.
• Participate in budget development and manage labor and operating costs based on forecasted demand.
• Collaborate with corporate teams to support sales and revenue strategies, including competitor rate analysis and local market insights.
• Train front desk staff in sales techniques and current promotions to drive bookings.
• Monitor controllable expenses and adjust spending to achieve monthly budget goals.

Guest & Employee Satisfaction

• Personally address guest concerns and resolve issues promptly to ensure positive experiences.
• Maintain and improve guest satisfaction scores (e.g., Medallia surveys), taking corrective actions as needed.
• Foster a supportive team environment and administer HR policies, payroll, and fair employee practices.
• Support employee engagement and retention through leadership, communication, and professional conduct.

Qualifications

• Proven experience in hotel management or extended-stay operations preferred.
• Strong leadership and problem-solving skills.
• Ability to work independently while following company policies and standards.
• Passion for hospitality and engaging with guests on a personal level.

Compensation & Benefits

• Total Compensation Package: $86,000 annually
  • Base Salary: $44,000
  • Free Housing (Deluxe 2-Bedroom Suite + Utilities + Internet): $30,000 value
  • Performance Bonus: Up to $12,000 annually
• Full Benefits Package Includes:
  • Medical, Dental, and Vision Insurance
  • 401(k) with up to 6% company match
  • Vacation, Sick & Holiday PTO
  • Short- and Long-Term Disability Coverage*
  • Term Life and AD&D Insurance
  • Pet-Friendly Accommodations

If you’re a relationship-driven hospitality leader ready to live where you work and build a welcoming, community-focused environment, we’d love to hear from you!

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 158141

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Kimmerly Moore

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