Entertainment General Manager

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We’re looking for a dynamic General Manager to lead a high-energy, high-volume family entertainment venue. The ideal candidate has industry experience and a strong focus on safety, team engagement, and community-driven marketing. Don’t miss this exciting opportunity—apply today!

General Manager Benefits:

• Includes base salary and opportunities for performance-based bonuses
• Access to medical, dental, vision, and additional benefit plans
• Vacation and personal days to support work-life balance
• Generous company match to help grow retirement savings
• Includes personal counseling, financial planning, legal support, and mediation services
• Financial support for ongoing education
• Rewards for recommending new team members
• Access to ongoing training and skill development programs

General Manager Key Responsibilities and Qualifications:

• 3-5 years in a General Manager position within a customer-centered environment, with direct profit and loss accountability
• Recruit, onboard, train, and mentor team members to cultivate a skilled, high-performing group. Approach management with an owner’s mentality, always seeking opportunities to drive growth for both the business and team members.
• Oversee local marketing initiatives to enhance brand visibility and community engagement.
• Lead by example in customer interaction and sales, ensuring a high-quality customer experience that encourages return visits and referrals.
• Continuously review and enhance operational processes to improve efficiency and service delivery.
• Monitor and interpret key financial indicators and P&L reports to maximize profitability and address any discrepancies.
• Oversee the day-to-day operations of management teams, ensuring smooth and effective processes across the business.
• Promote and enforce safety standards to create a safe environment for both employees and customers. Ensure thorough, ongoing training on safety protocols and emergency procedures for all staff.
• Resolve complex customer concerns thoughtfully, balancing the interests of customers, employees, and business outcomes. Demonstrate the ability to drive profitability while maintaining safety and exceptional service.
• Track business metrics, identify performance gaps, and develop targeted strategies to address these areas effectively.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 154027

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Jeffrey Tryzbiak

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