General Manager: Museum

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The General Manager of Food and Beverage will oversee all aspects of the museum's dining operations, including cafes, restaurants, and catering services. They serve as the contact for communications, support and resource allocation to optimize unit profitability and meet the day-to-day operating budget. This role requires a passion for food and beverage service, excellent leadership skills, and a commitment to providing exceptional guest experiences.

Essential Responsibilities:

• Lead and manage all food and beverage operations within the museum.
• Hire, train, and develop staff to ensure high performance and a positive work environment.
• Foster a culture of teamwork, excellence, and customer service.
• Develop and implement standard operating procedures for all food and beverage areas.
• Monitor and maintain high standards of food safety and sanitation.
• Prepare and manage the annual budget for food and beverage operations.
• Analyze financial reports and implement strategies to maximize profitability.
• Collaborate with museum staff to develop special events, catering options, and programming.
• Build partnerships with local suppliers and vendors to enhance offerings and sustainability efforts.
• Gather and respond to guest feedback to continuously improve services.
• Ensures compliance with company standards, client specifications, contractual obligations, and other legal and regulatory compliance requirements.

Qualifications/Skills:

• Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
• Previous senior leadership managing a large staff and focus on exceptional client and customer service.
• 5+ years of experience in food and beverage management, preferably in a cultural or educational institution.
• Strong leadership, communication, and interpersonal skills.
• Proven financial acumen and experience in budgeting and cost control.
• Passion for food, art, and culture, with a commitment to enhancing visitor experiences.

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 152715

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Julia Shaffer

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