Brand President

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As Brand President, you will lead a team of business coaches and trainers to support franchisees while working closely with the Holding Company's shared services (customer contact center, marketing, technology, etc.) to ensure appropriate support is delivered. Collaboration with other Brand Presidents will ensure consistency and the sharing of best practices across all brands.

Responsibilities:

• Lead the development of the brand's Franchise and Franchisee operations.
• Allocate 75% of your time to daily operations and 25% to strategic growth initiatives.
• Create and document operational best practices and KPIs.
• Act as a liaison between the Home Office and franchisees.
• Monitor franchise metrics and implement improvement strategies.
• Provide guidance to maximize franchisee investments.
• Assist franchisees with marketing strategies to drive growth.
• Partner with franchise sales during the discovery and sales process.
• Develop scalable support mechanisms in coordination with HoldCo Shared Services.
• Serve as the escalation point for franchisee issues.
• Manage franchisee ideas and the Business Coaching Department’s performance.
• Conduct weekly 1:1 meetings and provide performance feedback.
• Hire and train new staff members.

Requirements:

• 10 years of managerial experience in a franchise or service industry.
• Strong financial skills with the ability to interpret reports (P&L, Balance Sheet).
• Proven management skills in coaching and motivating teams.
• Excellent analytical, problem-solving, and time-management skills.
• Strong interpersonal skills, with the ability to negotiate, influence, and manage relationships in a high-paced environment.
• Proficiency with technology and adaptability to new tools (MS Office, CRM, Google Docs).
• Self-motivated, resourceful, and capable of taking initiative.
• Ability to travel throughout the U.S.

Benefits:

• Competitive compensation
• Comprehensive Benefits

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 143059

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Dee Holland

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