Guest Relations & Events Manager

Recruiting Partner: Francesca Brajuha

New York, New York | Food & Beverage & Lodging | Not Remote | $70,000 to $72,000 | Job ID: 139699

Job Summary

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We are seeking fine dining hospitality professionals looking to join a Michelin Star restaurant as a Guest Relations & Events Manager!

Responsibilities of Guest Relations & Events Manager

  • Build, oversee, and maintain reservation book design to maximize covers while maintaining service standards
  • · Develop and implement systems at the front door to ensure a smooth experience for guests dining at either venue
  • Assist the Director of Hospitality in overseeing the workflow of the reservations system including confirmation emails, reservations release, pre-service meetings, and service at the front door
  • Book all events, generate and sign contracts in Tripleseat
  • Provide prospective guests with tours of all Private Dining spaces as needed
  • Prepare all BEOs with accuracy for all events, in advance, looping in the kitchen as needed
  • Directly oversee set-up for all events and buyouts
  • Work with the Finance team to Maintain and understand department financials, including invoicing and forecasting. Maintain a strong understanding of relevant marketing strategies
  • Develop and nurture client and community relationships

Guest Relations & Event Manager Qualifications

  • Fluent in both written and spoken English
  • Polished personal presentation
  • Communicate information effectively and efficiently
  • Ability to work nights, weekends, and holidays, and variable schedule, per the needs of the business
  • Ability to perform essential job functions under pressure, and maintain professionalism when working under stress
  • · Ability to utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Tripleseat, and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system

Guest Relations & Events Manager Benefits

  • Competitive salary & commission
  • Health, Medical, & Dental Insurance
  • 401K
  • PTO/vacation
  • Wellness Program
  • Dining discounts

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 139699

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Francesca Brajuha

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Francesca Brajuha

Recruiting Partner

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Francesca Brajuha

Recruiting Partner