Hotel – Resident General Manager

Hotel – Resident General Manager Job Description

The Resident General Manager will oversee personnel and daily operational tasks. This role will ensure consistency in the quality of standards, maximization of financial returns, development of people, execution of brand standards, and building awareness of our offerings in the local community.

Hotel – Resident General Manager Expectations:

• Deliver excellent first impressions for all guests and potential guests, ensuring special requests are filled
• Responsible for local sales and marketing calls on local demand generators, taking ownership of the entire sales process, including share shift strategy
• Hire, train, coach, counsel, and develop Team Members to their highest level of success
• Work with the team to coordinate and provide excellence in housekeeping, maintenance, sales, and operations
• Provide leadership and management to Team Members in conjunction with the company's purpose, brand, and culture
• Schedule Team Members according to business demands and requests
• Responsible for the proper administration of key control
• Manage online reviews and improve property and brand reputation on key platforms
• Ensure Safety and Security processes and procedures are in place, followed, and utilized

Hotel – Resident General Manager Qualifications:

• Knowledge of Microsoft Office products
• Ability to utilize Excel to conduct analysis
• Leadership and management skills
• Exceptional written and oral communication
• Exceptional organizational skills
• Ability to effectively handle emergencies

Hotel – Resident General Manager Preferred Education and Experience:

• Bachelor's Degree or equivalent experience is required
• 3-5 years of extended-stay experience 
• 5+ years of supervisory or management experience

Hotel – Resident General Manager Compensation and Benefits:

• Accommodations of a 2 Bedroom apartment are provided for Resident General Managers at our hotels. Utilities, including High-Speed Internet, are included
• Medical, Dental, and Vision including 401k retirement plan with company matching up to 6% contribution
• Salary ranges from $50,000 – $55,000, depending on the experience plus free room and bonus makes this a $90K plus package
• Strong Competitive bonus program based on performance
• Short and Long-Term Disability Income*
• Term Life and AD&D Insurance 
• Vacation PTO & Holiday/Sick PTO 

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.