Head of Customer Success

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An exciting insurtech company is looking to add a Head of Customer Success to its rapidly growing organization.

HEAD OF CUSTOMER SUCCESS RESPONSIBILITIES:

• Develop and execute on multi-year vision, strategy, and roadmap
• Work directly with customers, partners, and internal stakeholders
• Lead a growing team of licensed and unlicensed team members
• Deliver detailed monthly reporting to brokerage partners

HEAD OF CUSTOMER SUCCESS REQUIREMENTS:

• Proven account management leadership experience of large teams (20+ direct reports)
• 8+ years commercial insurance management experience
• In-depth understanding of brokerage account management and commercial insurance policies
• MUST HAVE an active commercial property & casualty insurance license in multiple states

HEAD OF CUSTOMER SUCCESS COMPENSATION:

• Competitive salary + bonus + equity options
• Medical/Dental/Vision
• 401k
• 144 hours PTO

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 121069

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Tony Cañas

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