Job Summary

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An established, high-performing restaurant group is seeking an experienced Director of Operations to lead a dynamic, multi-unit team across the state of North Carolina. This strategic role offers the opportunity to drive performance, build culture, and influence long-term growth for a recognizable brand in the casual service space.

Director of Operations Benefits and Compensation:

Competitive base salary with performance-based bonus potential
Comprehensive health benefits package
Paid time off and holidays
Company-provided technology and travel support
Opportunities for professional growth and advancement

Director of Operations Requirements & Qualifications:

Minimum 4 years of multi-unit restaurant leadership, ideally in casual concepts
Experience overseeing Area Leaders
Proven success managing operational KPIs including P&L, labor, and cost control
Strong leadership presence with a hands-on, people-first approach
Clear and effective communicator across all levels of the organization

Must Haves

Oversight of day-to-day restaurant operations across multiple units
Conducting regular business reviews and developing performance-based action plans
Direct accountability for team development, hiring, and succession planning
Execution of brand standards related to quality, service, speed, and cleanliness
Driving local strategy in alignment with broader brand goals

Director of Operations Preferred Background & Skills

Previous experience with recognized full service casual brands
Background in overseeing growth markets
Strong business acumen with the ability to analyze trends and implement results-driven solutions
A track record of improving guest satisfaction and team engagement

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 167738

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Additional Information

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.